![]() Install or Update Nimble Connection Manager ![]() Contact your local Nimble Representative if you need to renew your Support cover. This indicates there is a communication issue preventing the array from sending heartbeats and ASUP detail to Nimble Support and this should be resolved unless installed on a dark site.įrom InfoSight, Reports – Asset Report you can verify Support status. Clients with a valid Support Status may contact Nimble Support anytime 24 x 7.ĭo not hesitate to contact Nimble Support on 1-800-751-916 Many clients perform upgrades during business hours however there is no shame in scheduling these outside of hours and when there is little workload running. Clients can discuss with Nimble Support in order to understand what changes may be required in the environment before safely being able to install a version currently blacklisted for your environment. Because InfoSight works to inoculate the WW install base from known issues, it may blacklist some Nimble OS versions from being available upgrade choices. If your arrays are communicating back to Nimble Support, InfoSight will be able to determine if there are updates available and present the GA versions of Nimble OS suitable (whitelisted) for your environment. Upgrading Nimble OS is something clients can complete easily and with confidence, thanks largely to the thorough pre-checks and verifications that are part of the process.
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